Had An Accident?
What should I do first? Ask if everyone is alright. Call 911 to alert the police to the accident and let them know if you need an ambulance. Then, identify yourself to the other driver(s) and exchange driver’s license, insurance company and registration information with each other. This information also must be shared with the police if they are present. It is also advisable to write down the details of the accident as soon as possible and take photos of the scene if you have a camera.
Do I have to file a police report? T.A.C.S. always recommends having a police report filed even with the smallest accidents. This makes it easier for insurance companies to determine who was at fault.
What am I required to do by law? If you are in an accident, you are required by the NYS Vehicle and Traffic Law to stop and exchange information with the involved drivers. If the accident caused property damage only, then exchange information about your driver license, insurance, and registration with the involved drivers. If a parked vehicle or other property is damaged, or if a domestic animal is injured, you must locate the owner or contact the police.
- If the property damage of any person is $1,001 or more, all the involved drivers are required by the NYS Vehicle and Traffic Law to file form MV-104 (Report of Motor Vehicle Accident). File form MV-104 with the DMV no more than 10 days after the accident. The DMV can suspend your driver license if you fail to report an accident.
- If a person is injured or killed, you are required by the NYS Vehicle and Traffic Law to immediately notify the police. All the involved drivers and the police must file an accident report with the DMV. It is a crime to leave the scene of an accident that causes personal injury or death.
24 Hour Towing Service Everyday
Simply call us for assistance at: 518-462-3977
If you have any doubt about whether it is safe to drive your vehicle after an accident, always have it towed. This will avoid the chance of additional damage and the cost of the tow is generally covered under your auto insurance policy. T.A.C.S. has 24 hour towing service available, but any towing company can bring your car to our facility. Should your car be towed to an impound lot by the police, or to another facility, feel free to call us if you want your vehicle repaired by us and we will arrange the towing.
Choosing a Collision Repair Facility
For most people, a vehicle is the second largest investment you will make. It only makes sense to choose your repair shop carefully to protect your investment. The right shop will not only do excellent repair work, but they will also handle your claim with your insurance provider. Click for some suggestions to help you.
T.A.C.S. schedules repairs based on several different factors. We always try to handle your repair in the most efficient way so that you are not without your vehicle any longer than necessary. We take care of many of the administrative parts of the process such as working with your insurance company and ordering parts before you drop your vehicle off for repair to reduce the length of time that you are without your vehicle. CLICK HERE FOR MORE INFORMATION ON SCHEDULING REPAIRS
The Repair Process
There are many steps involved with the repair process. As a general rule, the more damage caused in the accident, the more complex the repair process is. Listed below are the necessary steps for an "average" collision repair. Please keep in mind collision repair is not an exact science and because of this we are not always able to give you an exact date when your vehicle will be ready. CLICK HERE FOR MORE INFORMATION ON THE REPAIR PROCESS